Dr. Jentry McLaughlin, one of our ER Residents, was chosen by OU as the Outstanding Resident of the year. This is out of all residents who rotated through both our Trauma and OU Trauma. Congratulations to Dr. McLaughlin.
Heather worked in developing a “Training Program” that was started from MedAccounts, Business Services and now with Patient Access. This was developed to help with focusing new employees and teaching them the success of learning their jobs before putting them out there to work. Heather has been in the training position for five years and we would like to welcome her into her new role as Patient Access ER Supervisor. Her 20 years of experience will help us take the ED Registration to the next level.
Congratulations Heather and welcome into your new role!
Donna Wingate, Housekeeping, has started a “traveling award” for the unit that has received the highest Housekeeping HCAHPS score for the closing quarter. This award will be displayed at the unit’s nurses’ station for the following quarter until it is awarded to the next quarter’s winner. It is a way for the Housekeeping Department to thank the Nursing staff for their help. We believe that even though each department is scored separately, it is a joint effort to keeping patients happy, healthy, and satisfied. The closing quarter’s (Oct 2019–Dec 2019) highest score winner is Merinda Rice and the 3 North crew.